Shipping Information

At Candle Up, we offer fast and reliable shipping to all of our customers. Our packaging is carefully designed to protect your handmade candles during transit. Standard shipping flat rate of £2.00. You can expect your order to arrive within 4-5 business days.

Return Policy

We want you to be completely satisfied with your purchase from Candle Up. If for any reason you are not happy with your order, we offer a hassle-free return policy. Simply contact us within 14 days of receiving your order and we will provide instructions for returning your items for a full refund or exchange.

Payment Options

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. You can also choose to pay using PayPal for added convenience. All payments are processed securely to ensure your personal information is protected.